Astrid and Miyu EU logo
Astrid and Miyu EU logo

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Delivery

My Order Hasn't Arrived Yet, What Should I Do?

We are so sorry to hear your order has not arrived yet💛. When your order is dispatched you will receive a shipping confirmation email along with your tracking information💌. If you have not received this, or your tracking link is not providing any u

Do You Ship To My Country?

We ship internationally!🌍. If your shipping country is not available to select at checkout, we apologise. This is likely due to certain regulations and we are always looking into alternatives to be able to deliver to your country 💌

How Long Does Delivery Take?

💌 Delivery Timings & Special Orders. We’re working hard to get your beautiful new pieces to you as quickly as possible - here’s everything you need to know about dispatch times and personalised orders. 🚚 Standard Delivery. We aim to dispatch all st

How Is My Parcel Packaged?

💍 Our jewels come in all different sizes and therefore we have perfect sized boxes to fit them!. ✨ Your beautiful new piece will arrive in a suede pouch, inside an A&M jewellery box and if you have ordered a 9k or 14k solid gold item you will also r

How Do I Track My Parcel?

All our deliveries are tracked, and you will be sent a tracking link in your shipping confirmation or you can log in to your customer account💌. Otherwise, please contact us at [email protected] and we can provide the necessary informati

Do I Need To Pay Customs And Duties Charges?

All international orders include duties and taxes, so there will be no additional charges upon delivery 🌍. Please note - you may be required to provide additional information for customs. Please keep an eye on your emails for any information regardi

Do You Ship To A PO Box Address?

Please note that we are currently unable to deliver to PO Box numbers. This is to ensure the safe delivery of your Astrid & Miyu order ✨

EU Delivery

💫 Delivery Info - Europe. We want you to get your sparkle as soon as possible! Here’s everything you need to know about delivery times and costs across Europe ✨. IRELAND. Standard Delivery – Free | 3–5 working days. Express Delivery – €10 (Free on o

My Order Is Being Sent Back You

We are so sorry to hear that your order is being returned to us! 💝. 💌 If your order is being returned back to our warehouse, please reach out to our customer care team at [email protected] with your full shipping address and order numb