Can I return earrings?
We will now be accepting returns on unworn, unopened earrings, purchased on or after the 1st of November 2024. Earrings must be:. đBe unworn
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Returns
My item is faulty, how do I return it?
We are so sorry to hear that your item is faulty, please use our Online Returns Portal or get in touch with us at [email protected] who can chat further and help to get this resolved for you. Please note - in order for a refund, exchange
I've changed my mind, can I return my item?
You can refund or exchange any of our products within 28 days from the date of purchase. If you are unhappy with your order and wish to return or exchange your item, please follow the below steps so our team can process your request. To start the ret
I dont have a printer, how can I return my online order?
If you haven't got a printer dont worry - lots of us dont!. When you process your return via our returns portal you can select a QR code, take this QR code to the post office, they will scan this and can then process your package or you can book a co
How to return a gift?
đWeâre extending our returns period for orders placed from 29th October - 23rd December, so they can return their jewels until 31st January. Gifting has never been so stress free!đ. You are able to process a gift return through our returns portal.
Refund Policy
đWeâre extending our returns period for orders placed from 29th October - 23rd December, so they can return their jewels until 31st January. Gifting has never been so stress free!đ. For all refunds and exchanges, please use our returns portal. To e
How to exchange/return an item?
You can refund or exchange any of our products within 28 days from the date of purchase. If you are unhappy with your order and wish to return or exchange your item, please follow the below steps so our team can process your request. To start the ret