Returns

Can I return earrings?

Please check our returns policy for more information.

My item is faulty, how do I return it?

We are so sorry to hear that your item is faulty, please use our Online Returns Portal or get in touch with us at [email protected] who can chat further and help to get this resolved for you. Please note - in order for a refund, exchange

I've changed my mind, can I return my item?

You can refund or exchange any of our products within 28 days from the date of purchase. If you are unhappy with your order and wish to return or exchange your item, please follow the below steps so our team can process your request. To start the ret

I dont have a printer, how can I return my online order?

If you haven't got a printer dont worry - lots of us dont!. When you process your return via our returns portal you can select a QR code, take this QR code to the post office, they will scan this and can then process your package or you can book a co

How to return a gift?

You are able to process a gift return through our returns portal. In order to do so you will need the following information:. If you are looking to return this without letting the original purchaser know, don’t worry we've got your covered! You can c

Refund Policy

For all refunds and exchanges, please use our returns portal. To ensure your item is eligible for return it must:. ✅Be unworn. ✅No signs of wear or damage. ✅In its original condition and packaging. We don't accept returns for the following items:. 💍